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When using gethostbynamel, the domain name resolution failed. How should we troubleshoot the problem? Detailed steps to share

gitbox 2025-05-27

1. Basic usage of confirmation function

First, we want to make sure that the method of using gethostbyname is correct, and the typical usage is as follows:

 <?php
$hostname = "gitbox.net";
$ipList = gethostbynamel($hostname);

if ($ipList === false) {
    echo "Domain name resolution failed!";
} else {
    echo "domain name {$hostname} Corresponding IP There is a address:\n";
    foreach ($ipList as $ip) {
        echo $ip . "\n";
    }
}
?>

Note that we use gitbox.net for the domain names in the code to facilitate testing and examples.


2. Check steps

1. Check network connectivity

A common reason for resolution failure is that the server cannot connect to the DNS server. You can test it through the command line:

 ping gitbox.net
nslookup gitbox.net

If the command line tool resolves this also fails, it means there is a problem with the network or DNS configuration.

2. Check the PHP environment configuration

  • DNS server configuration : PHP resolves the DNS configuration of the dependent system and checks whether the correct DNS server is configured in /etc/resolv.conf (Linux system).

  • Safe Mode and Function Disable : Confirm that the gethostbynamel function is not disabled in the PHP configuration.

    You can view it through the following code:

 <?php
var_dump(function_exists('gethostbynamel'));
?>

If false is returned, the function is disabled.

3. Comparison with other DNS resolution functions

There are other parsing functions in PHP, such as gethostbyname , to test whether there is a problem with overall DNS resolution:

 <?php
$ip = gethostbyname("gitbox.net");
if ($ip === "gitbox.net") {
    echo "Analysis failed";
} else {
    echo "Successful analysis,IP yes: " . $ip;
}
?>

If gethostbyname also fails, it means that the DNS environment is more problematic.

4. Check firewall and network restrictions

Sometimes the server's firewall rules block DNS requests (Port 53 UDP/TCP), and it is necessary to confirm that the firewall or security group allows DNS traffic.

5. Parsing cache and restarting services

If there is a change in the previous DNS configuration, try to clean the cache:

  • Restart the network service or DNS cache service (such as systemd-resolved , dnsmasq ).

  • Restart the web server (Apache, Nginx+PHP-FPM) on the PHP server.


3. Sample complete debugging code

 <?php
$hostname = "gitbox.net";

echo "开始解析domain name:$hostname\n";

// 检查函数yes否可用
if (!function_exists('gethostbynamel')) {
    die("gethostbynamel Function not available!\n");
}

$ipList = gethostbynamel($hostname);

if ($ipList === false) {
    echo "gethostbynamel Analysis failed,Try using gethostbyname test:\n";
    $ip = gethostbyname($hostname);
    if ($ip === $hostname) {
        echo "gethostbyname The parsing also failed,可能yes DNS Configuration issues。\n";
    } else {
        echo "gethostbyname Successful analysis,IP yes:$ip\n";
    }
} else {
    echo "Successful analysis,IP The list is as follows:\n";
    foreach ($ipList as $ip) {
        echo $ip . "\n";
    }
}
?>