Current Location: Home> Latest Articles> Why does gethostbynamel return an empty array for IP addresses? Possible causes and analysis

Why does gethostbynamel return an empty array for IP addresses? Possible causes and analysis

gitbox 2025-09-12

1. Domain Resolution Issues

gethostbynamel function retrieves the corresponding host's IP address through DNS (Domain Name System) resolution. If the DNS server is unable to resolve the domain name, the function will return an empty array.

Possible Causes:

  • DNS Server Unavailable: If the server running PHP cannot access the DNS server, or if the DNS service fails, the resolution process will fail, ultimately returning an empty array.

  • Nonexistent or Misspelled Domain Name: If the provided hostname does not exist or is misspelled, DNS will fail to find the corresponding IP address for that domain, also resulting in an empty array.

Solutions:

  • Check the provided hostname for accuracy and ensure there are no spelling mistakes.

  • Use command-line tools such as nslookup or dig to verify if the domain can be resolved correctly.

2. Local DNS Configuration Issues

Some servers may have custom DNS configurations or use the /etc/hosts file for domain name resolution. If the hostname is not correctly configured in these settings, gethostbynamel may return an empty array.

Possible Causes:

  • DNS Cache Issues: The local DNS cache might contain outdated records, causing the domain to fail to resolve correctly.

  • Custom DNS Settings: The server might have local DNS settings or proxy configurations that do not correctly resolve the domain name.

Solutions:

  • Clear the local DNS cache. On Linux systems, you can use sudo systemd-resolve --flush-caches to clear the cache.

  • Check the /etc/hosts file to ensure no erroneous configurations are overriding correct DNS resolution.

3. Firewall or Network Issues

If the server's firewall configuration does not allow external network access to the DNS server, or if there are other network restrictions, gethostbynamel will be unable to complete domain resolution.

Possible Causes:

  • Firewall Restrictions: The firewall may be blocking DNS requests or restricting network traffic to external DNS servers.

  • Network Configuration Errors: The server's network configuration may have issues, such as being unable to connect to the internet or an incorrect DNS server IP address.

Solutions:

  • Check the server's firewall configuration to ensure DNS requests can pass through.

  • Ensure the server's network settings are correct and use ping or traceroute commands to test connectivity with the DNS server.

4. Domain Configuration Issues

Sometimes, the domain's DNS records are not properly set or do not comply with standards, resulting in failure to resolve to an IP address.

Possible Causes:

  • Missing or Incorrect DNS Records: The domain's A record might not be set correctly, or an incorrect record type (such as a CNAME record) might have been configured.

  • DNS TTL Issues: The TTL (time-to-live) for the DNS record might have expired, and the new record has not yet propagated to all DNS servers.

Solutions:

  • Check the domain's DNS records to ensure the A record correctly points to the server's IP address.

  • If using an external DNS service, ensure that the domain's DNS records have been successfully updated and propagated.

5. PHP Configuration or Environment Issues

In some cases, PHP's configuration or runtime environment may affect the proper operation of gethostbynamel. Certain PHP configuration settings may cause the function to fail to execute correctly.

Possible Causes:

  • disable_functions Configuration: If the gethostbynamel function is disabled in the PHP configuration (via disable_functions), it will not be callable.

  • SELinux or AppArmor Security Restrictions: In some security-enhanced operating system environments, PHP processes may be subject to additional restrictions, preventing DNS resolution.

Solutions:

  • Check the php.ini configuration file to ensure gethostbynamel is not disabled.

  • Check for any security-enhancing modules (like SELinux or AppArmor) that may be blocking DNS requests.

6. Proxy Server or NAT Configuration

If the server is behind a proxy server or in a NAT (Network Address Translation) environment, it may affect domain resolution behavior. This is especially true for servers within internal networks, where external DNS requests might be intercepted or misprocessed.

Possible Causes:

  • Incorrect Proxy Server Configuration: The proxy server may not be properly handling DNS requests, preventing them from reaching external DNS servers.

  • Issues in NAT Environment: If the server is behind a NAT, incorrect address translation may prevent it from communicating with external DNS servers.

Solutions:

  • Check the proxy server or NAT configuration to ensure DNS requests can pass through properly.

  • Try resolving the domain directly through a local DNS server instead of relying on an external proxy.

Conclusion

gethostbynamel returning an empty array can be caused by a variety of factors, including domain resolution issues, DNS configuration errors, firewall or network problems, and more. In practice, when encountering this issue, we can systematically check DNS resolution, network connections, and PHP configurations to identify and resolve the problem. We hope this article provides some useful insights to help you troubleshoot the issue of gethostbynamel returning an empty array.